Privacy Policy

LAST MODIFIED: November 10, 2020

We have set forth this Privacy Policy to explain how we (“Company”, “we”, “us”, or “our”) may collect, protect, share and use your information as part of our technology platforms, including without limitation, our company websites, web pages, sponsored social media platforms, mobile sites and mobile apps (the “Sites”). Your use of the Sites constitutes your acceptance of this Privacy Policy and consent to the practices described herein. Company may update or revise this Privacy Policy. You agree to review this Privacy Policy periodically. Company will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information.

INFORMATION COLLECTED

You may visit and browse the Sites without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from us. Information You Provide: If you register at the Sites, enter a promotion, opt-in to receive emails or other offers or communications, we may collect information that can be used to identify you as an individual such as your name, email, telephone number, or home address (collectively, “Personal Information”). We may also ask you to provide other information, such as demographic information (e.g., gender, age) or information about your product preferences and interests. Site Usage Information: Company and its third-party service providers may use a variety of technologies that passively or automatically collect information about how the Sites are accessed and used (“Usage Information”), including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the Sites. This statistical data helps us understand what is interesting and relevant to users of the Sites so we can best tailor our content. Cookies: Like many websites, we may use data files placed on a computer, mobile device, technology or other device (collectively, “Device”) when it is used to visit the Sites to facilitate site navigation and to personalize your experience, including tailoring advertisements or offers likely to appeal to you, based on your interests, preferences, location, or demographic information. If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that by doing so, some features and services on our Sites may not work properly.

USE AND SHARING OF INFORMATION

Company uses the information we collect about you for a variety of business purposes, including without limitation:

1. responding to your questions and requests; 2. providing you with access to certain areas and features of the Sites; 3. verifying your identity; 4. fulfilling product purchases; 5. communicating with you about your account and activities on the Sites; 6. sending notice of changes to Company’s policies; 7. tailoring content, advertisements, and offers we provide you; 8. improving the Sites and for internal business purposes; and 9. processing applications and transactions Except as provided in this Privacy Policy, we will not provide any of your Personal Information to any third parties without your specific consent. Company does not disclose credit card or other personally identifiable financial information other than as necessary to complete a credit card or other financial transaction, or upon explicit permission from the applicable user.  We may share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy and in the following circumstances: Third Parties Providing Services On Our Behalf. We may share your Personal Information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our Sites, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. Business Transfers. We may share your Personal Information with other entities and our affiliates in the family of companies controlled by us for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the Sites, Personal Information, Usage Information, and any other information that we have collected about the users of the Sites may be disclosed to such entity as one of the transferred assets. Legal Disclosure. Company may transfer and disclose information, including your Personal Information, Usage Information and IP address, to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our User Agreement or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our Sites, or the public.

YOUR PRIVACY RIGHTS, CHOICE AND ACCESS

Subject to the Legal Disclosure provisions above, you may direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by following the removal instructions in the communication that you receive. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

CHILDREN

The Sites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

SECURITY OF YOUR INFORMATION

Company maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information to you transmit to us. Company restricts authorized access to your Personal Information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at: 136 Meserole Avenue, Brooklyn, New York 11222, or send us an e–mail at edysgrocer@gmail.com.

Terms & Conditions

LAST MODIFIED: November 10, 2020

Welcome to Edouard Massih LLC’s and Edy’s Grocer LLC’s (acting severally and not jointly) (collectively and individually, “Company”, “we”, “us”, or “our”) website. Please read this Website User Agreement (this “Agreement”) carefully before using the Services (as defined below) of the http://www.edouardmassih.com website and other Company-owned or controlled websites (collectively, the “Sites”). THESE TERMS AND CONDITIONS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SITES AND THE RELATED SERVICES, CONTENT OFFERED OR ANY PURCHASES YOU MAKE VIA THE SITES (collectively, “Services”). By accessing or using the Services, (1) you acknowledge that you have read, understand, and agree to be bound by this Agreement, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Services. THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, AN ARBITRATION PROVISION CONTAINING A CLASS ACTION WAIVER.

Company may update or revise this Agreement. You agree to review this Agreement periodically. Except as otherwise expressly stated by Company, any use of the Services is subject to the version of this Agreement in effect at the time of use. Please note that Company’s return policy, and the terms and conditions related to the availability of products and authorized payment methods are not the subject of this Agreement but are instead set forth separately on Company’s website.

PRIVACY

We have developed a Privacy Policy in order to inform you of our practices with respect to the collection, use, disclosure and protection of your information which is accessible at http://www.edouardmassih.com. By using the Sites you agree to the terms of the Privacy Policy.

GENERAL TERMS AND CONDITIONS

Unless otherwise noted, the products and Services on the Sites are intended for personal, non–commercial purposes only. You agree to use the Sites only for lawful, noncommercial purposes and in compliance with all international, federal, state and local laws.

INTELLECTUAL PROPERTY RIGHTS

The Sites, and all of its contents, including without limitation, text, photographs, images, illustrations, graphics, video material, audio material, , software, logos, titles, characters, names, graphics and button icons, (collectively “Proprietary Material”), are or may be protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The Proprietary Material is owned or controlled by Company or by other parties that have provided rights thereto to Company. You may not, and agree that you will not, use, publish, reproduce, display, distribute, or modify the Proprietary Material or any portion thereof, for any purpose or by any means, method, or process. Modification of the materials appearing on the Sites or use of such materials for any other purpose is a violation of our copyright and other proprietary rights.

CLAIMS REGARDING COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to Company’s designated agent. ALL INQUIRIES NOT RELEVANT TO THIS PROVISION WILL NOT RECEIVE A RESPONSE. Our designated agent to receive notifications of claimed infringement is: edysgrocer@gmail.com. Upon receipt of notices complying or substantially complying with the Digital Millennium Copyright Act (“DMCA”), we will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity, and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps to promptly notify the user that we have removed or disabled access to such material.

OTHER WEBSITES

The Sites may contain links to third party sites, such as those for our advertisers and sponsors, that are not owned or operated by Company. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the third party sites or the information or material accessed through these third party sites.

DISCLAIMER

VISITORS TO THE SITES AGREE THAT THEIR USE OF, AND RELIANCE ON ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH, THE SITES IS AT THEIR OWN SOLE RISK. THE SITES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: (i) ANY WARRANTIES CONCERNING THE ACCURACY, TIMELINESS, OR COMPLETENESS OF THE CONTENT OF THE SITES; AND (ii) ANY WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT OR GUARANTEE: (1) THAT ANY PORTION OF THE SITES WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES, OR ANYTHING ELSE MANIFESTING CONTAMINATING OR DESTRUCTIVE PROPERTIES; OR (2) THAT ACCESS TO THE SITES WILL BE UNINTERRUPTED OR ERROR-FREE.

INDEMNIFICATION

By using the Sites, you agree to defend, indemnify, and hold Company and its officers, directors, employees, contractors and suppliers harmless from any and all claims, liabilities, damages, losses, costs, and expenses, including without limitation, attorneys’ fees and expenses, arising in any way from or in connection with your use of the Sites or any goods and services available on or through the Sites, or any violation by you of this Agreement, our Privacy Policy or any other policy posted on the Sites applicable to your use of the Sites. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to assist and cooperate with us in asserting any available defenses.

LIMITATION OF LIABILITY

COMPANY IS NOT LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO THE AVAILABILITY, USE, RELIANCE ON, OR INABILITY TO USE THE SITES OR ANY CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM THE SITES. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR FOR DISPUTES AGAINST US OR ANY OF OUR AFFILIATES IS TO DISCONTINUE YOUR USE OF THE SITES. NOTHING IN THIS AGREEMENT SHALL BE DEEMED TO EXCLUDE OR LIMIT YOUR LIABILITY IN RESPECT OF ANY INDEMNITY GIVEN BY YOU UNDER THIS AGREEMENT.

SEVERABILITY

If any of the provisions, or portions thereof, of this Agreement is found to be invalid under any applicable statute or rule of law, the remainder of this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.

ARBITRATION

Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, count, claim, or cause of action) between you and Company or its successors or assigns shall exclusively be settled through binding and confidential arbitration. Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration law. Unless otherwise agreed upon by the parties in writing, the arbitration will be conducted before one arbitrator and will be governed by the American Arbitration Association’s (“AAA”) Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively, the “Rules and Procedures”). To the fullest extent permitted by applicable law, you and Company must abide by the following rules: (1) ANY CLAIMS BROUGHT BY YOU OR COMPANY MUST BE BROUGHT IN THE PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (2) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF; (3) the arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (4) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (5) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and, in such instance, the fees and costs awarded shall be determined by the applicable law.

GOVERNING LAW

We control and operate the Sites from our offices in the State of New York, United States of America. We do not represent that materials on the Sites are appropriate or available for use in other locations. Persons who choose to access the Sites from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. You agree that the laws of the State of New York, excluding its conflict of laws rules, and this Agreement, our Privacy Policy and any other policies posted on the Sites applicable to your use of the Sites shall govern your use of the Sites. You expressly agree that exclusive venue for any claim or dispute with us (or any of our affiliates) or relating in any way to your use of the Sites shall be in the County of Kings, State of New York, and you further agree and expressly consent to the exercise of personal jurisdiction of arbitrators or the courts in the County of Kings, State of New York, in connection with any such dispute and including any claim involving Company, our employees, contractors, officers, directors, and suppliers. This Agreement is the entire agreement between you and Company with respect to the Sites, and supersedes all prior or contemporaneous communications and proposals (whether oral, written orelectronic) between you and Company with respect to those matters. No agency, partnership, joint venture, or employment relationship is created as a result of this Agreement, and neither party has any authority of any kind to bind the other in any respect. 

ADDENDUM TO WEBSITE USER AGREEMENT

YOUR ACCOUNT

You may (but are not required to) create an account, including but not limited to an account for purposes of subscriptions for products or services provided by Company through the Sites, with Company through the Sites (“Account”). You are solely responsible for maintaining the confidentiality of your Account and the information in your Account, and, except as otherwise required by applicable law, you are solely responsible for all use of your Account, whether or not authorized by you. You agree to immediately notify Company of any unauthorized use of your Account or any other breach of security related to your use of the Services.

USE OF SOFTWARE AND OTHER DOWNLOADABLE CONTENT

We may make software and other downloadable content (collectively, the “Software”) available for you to download or use. The Software is subject to the following terms: The Software is protected by copyright and other intellectual property laws and treaties and is owned by us or our suppliers. You may not: (i) copy, sell, redistribute, rent, lease or otherwise transfer the Software or any of the limited rights you receive hereunder; (ii) incorporate it or any portion of it into another product; (iii) reverse engineer, decipher, decompile, or disassemble the Software or otherwise attempt to derive the source code or underlying ideas or algorithms of the Software or any portion of the Software, including without limitation any application or widget (except where expressly permitted by law); (iv) export, re-export, transfer and/or release the Software, related technology, or any product thereof, for any proscribed end-use, or to any proscribed country, entity or person (wherever located), without proper authorization from the U.S. and/or foreign government; (v) modify, translate, adapt, or create derivative works from the Software or any portion of the Software in any way or remove proprietary notices in the Software. You agree to abide by all laws and regulations in effect regarding your use of the Software. You may not authorize or assist any third party to do any of the things prohibited in this paragraph. We may automatically check your version of the Software and update it to improve its performance and capabilities. If you shut down the Software during an automatic update or otherwise interfere with the installation of the update, the Software may be damaged and/or cease to operate.

USER CONTENT

You and other users of the Sites may have an opportunity to post certain ideas, concepts, information, data, text, photographs, graphics, video, messages, comments on our products, advertising and other promotional materials or events, facts, advice, and other materials (collectively, “User Content”). Subject to our Privacy Policy, which is accessible at http://www.edouardmassih.com/[PRIVACY], all User Content that you post on the Sites will be treated as non-confidential and non-proprietary to you and may be viewed by you and/or other users of the Sites. By submitting, sending, posting, uploading, or otherwise providing information, material, or any other communication to us including User Content, whether solicited or unsolicited, you grant us and our designees the royalty-free, fully paid, unrestricted, right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, improve, distribute, commercialize, perform, or display such User Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for any purpose, including without limitation, advertising and promotional purposes, reproduction, transmission, publication, broadcast and posting without any further consent by you or notice, credit and/or compensation to you or any third parties. We and our affiliates are not responsible for any user’s misuse or misappropriation of any User Content you post on the Sites. Notwithstanding the foregoing, personally identifiable data, if any, included in User Content shall be handled in accordance with our Privacy Policy.

NO ENDORSEMENT

We do not control the User Content posted on the Sites and, as such, we make no representations or warranties regarding User Content or its truthfulness, accuracy, reliability, integrity or quality. We do not determine whether User Content violates the rights of others, and we have no control over whether User Content is of a nature that you or other users may find offensive. You acknowledge and agree that the information and views expressed by you and other users in User Content appearing on the Sites do not necessarily reflect our views or those of our content providers, advertiser, sponsors, affiliated or related entities, and we do not support or endorse any User Content or any other content posted by you or any other user on or otherwise accessible through the Sites. We do not assume, and expressly disclaim, any obligation or liability with respect to User Content and no confidential or fiduciary understanding or relationship is established by our receipt or acceptance of any such materials.

REVIEW OF SUBMISSIONS

We have no obligation to verify the identity of any users when they are connected to the Sites or to supervise the User Content that has been provided by users. You acknowledge that we may or may not prescreen, monitor, review, edit or delete the User Content posted by you and other users on the Sites. We and our designees retain the right to modify, move, refuse, block or remove any User Content, in whole or in part, for any reason or no reason, with or without notice. We and our designees also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Agreement, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, as well as users of the Sites and the public. In any case, we are not responsible or liable for damages of any kind arising from any failure, non-failure, or delay in removing such User Content even when we are advised of the possibility of such damages.

USER CONDUCT

By posting User Content in or otherwise using any communications service or other interactive service that may be available to you on or through the Sites, you agree that you are the sole responsible person and/or entity from which such User Content originated. Moreover, you agree not to access or use the Sites for any purpose that is prohibited by this Agreement. By way of example, and not as a limitation, you agree not to (and shall not permit any third party to) use the Sites to: (a) upload, post, e-mail, or otherwise transmit any User Content that is inaccurate, unlawful, harmful, threatening, embarrassing, abusive, harassing, tortious, defamatory, offensive, profane, libelous, deceptive, fraudulent, invasive of another’s privacy, hateful, or contains or depicts nudity or explicit or graphic descriptions or accounts of sexual or violent acts (including without limitation, sexual language of a violent or threatening nature directed at another individual or group of individuals), or is otherwise inappropriate as determined by us in our sole discretion; (b) upload, post, e-mail, or otherwise transmit any User Content that infringes any patent, trademark, trade secret, copyright, right of publicity or other intellectual or proprietary right of any party; (c) obtain unauthorized access to any system, data, password or other information; (d) interfere with or disrupt the Sites or servers or networks linked to the Sites, or disobey any requirements, procedures, policies, or regulations of networks linked to the Sites; (e) upload, post, e-mail, or otherwise transmit any material, or take any other actions with respect to your use of the Sites, that would constitute, or would otherwise encourage, criminal conduct or conduct that could give rise to civil liability; (f) promote commercial purposes, including without limitation, submitting any material to solicit funds or to promote, advertise or solicit the sale of any goods or services; (g) impersonate any other person or entity, including by providing any false personal information to us (including a false user name) or creating any account for anyone other than yourself; (h) submit any person’s identification documents or sensitive financial information; or (i) breach the Privacy Policy. Violation of any of the foregoing may result in immediate termination of your license to access or use the Sites, and may subject you to state and federal penalties and other legal consequences. We reserve the right, but shall have no obligation, to investigate your use of the Sites in order to (1) determine whether a violation of this Agreement has occurred or (2) comply with any applicable law, regulation, legal process or governmental request.

Purchase Agreements

The agreed food and drinks (the “Order”) may contain or come into contact with milk, wheat, soy, nuts and other allergens.  You acknowledge that you are responsible for informing others of this allergy information, and, for the avoidance of doubt, agree to hold us harmless for any allergic reactions. 

·       Edy's Grocer LLC will use reasonable efforts to (i) pack the Order so that it is not damaged during transportation and (ii) ship the Order so that it arrives by the expected delivery date.  You acknowledge and agree that Edy's Grocer LLC will not be liable for the actions of third parties engaged to ship orders or for Orders that arrive damaged, destroyed, early or late. In addition, you acknowledge and agree that Orders cannot be substituted, replaced or returned except by Edy's Grocer LLC’s express agreement.

·       Payment is necessary to reserve an Order and such payment will not be refundable; provided, however that if you cancel an Order by providing notice at least 7 Business Days’ before the Order’s delivery date, Edy's Grocer LLC will provide a gift card to you as soon as reasonably possible for the amount of the Order subtracting any amounts already spent on perishables.

·       This agreement shall be governed by the laws of the State of New York applicable to agreements to be made and performed solely within such state and without giving effect to the conflict of laws principles thereof. 

·       Edy's Grocer LLC shall not be liable for the losses resulting from non-fulfillment of any terms or provisions of this agreement, if Edy's Grocer LLC shall be prevented or delayed from performing in whole or in part for any reason beyond its control, including but not limited to war, riot, strike, civil disturbance, flood, restrictions or regulations on travel, commodities, supplies or events and gatherings of the nature contemplated in this agreement, pandemics, epidemics, family emergencies, or act of God. In any such case, Edy's Grocer LLC may terminate this agreement without liability of any nature whatsoever; provided, that, in the event of any such termination, Edy's Grocer LLC will provide a gift card for the amount of the Order, if any, to you as soon as reasonably possible.